Privacy Policy

Last updated: January 31, 2025

Introduction

At EXCLSV, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Book experiences or events
  • Sign up for our newsletter
  • Contact our concierge service
  • Participate in our events

This information may include:

  • Name and contact information
  • Billing and payment details
  • Preferences and interests
  • Profile information
  • Communication history

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Usage patterns and preferences

How We Use Your Information

We use the collected information for various purposes, including to:

  • Process your bookings and payments
  • Personalize your experience
  • Improve our services
  • Communicate with you about events and updates
  • Provide customer support
  • Ensure the security of our platform

Information Sharing

We respect your privacy and do not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Event partners and venues (only as necessary for event execution)
  • Payment processors
  • Service providers who assist in our operations
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent
  • Request data portability

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@exclsv.com
  • Phone: +1 (888) 555-0123
  • Address: 123 Privacy Street, Suite 100, New York, NY 10001